About

About

H.E. Yoweri K. Museveni, President of the Republic of Uganda, established the State House Investors Protection Unit (SHIPU) in his unwavering effort and commitment to fight corruption through leveraging information technology.

The Unit sits within the Office of the President and works across government on behalf of investors. When an investor meets delay, extortion, fraud or conflicting decisions, SHIPU brings the responsible ministries, departments and agencies together to resolve the matter and follows it to a conclusion.

Our mandate is to protect investors’ capital from disruption by deploying collaborative mechanisms across government, and to protect existing investments while supporting investors who seek to expand.

The Unit’s offices, Plot 51B Lumumba Avenue, Nakasero.

Col. Edith Nakalema

Head, State House Investors Protection Unit

Message from the Head of Unit

“Our goal is to collectively simplify processes and create a transparent, corruption-free investment landscape.”

Warm greetings from the State House Investors Protection Unit (SHIPU).

I am privileged to serve as SHIPU’s leader, inspired by H.E. Yoweri Kaguta Museveni’s dedication to promoting investors and ensuring their protection.

Our country is experiencing a significant increase in both local and foreign investment, a testament to our collaborative efforts to foster a thriving investment environment. SHIPU’s main role is to ensure effective and sustainable collaboration between government institutions and investors at all levels for collective growth and development.

Our vision is to make Uganda a global investment hub, with a mission to coordinate effectively with stakeholders including UIA, URSB, URA, NEMA and Immigration, among others. We aim to provide a conducive investment climate, and we serve with integrity, collaboration and vigilance to empower investors.

We therefore invite you all to make Uganda an outstanding investment destination, where dreams and opportunities abound.

Col. Edith Nakalema

Head of Unit

Our mandate

What the Unit exists to do

Vision

A thriving investment climate in Uganda.

Mission

To collaboratively coordinate stakeholders for a secure investment landscape.

Objectives

  • Presidential directives

    Ensure effective implementation of Presidential directives and policies on investment.

  • Investigations

    Coordinate investigations of all investor-related complaints.

  • Collaboration

    Promote better collaboration amongst stakeholders in the investment sector.

  • Dispute resolution

    Support an investor-friendly dispute resolution environment.

Core values

How we serve investors

Collaboration
We foster strong partnerships with stakeholders to create an environment that encourages shared responsibility for investment protection.
Empowerment
We strive to provide investors with the information and tools they need to protect their investments and contribute to economic growth.
Vigilance
We maintain an unyielding focus on monitoring and preventing fraudulent activities that could undermine investor confidence.
Integrity
We uphold the highest standards of honesty and transparency in all our actions and decisions.
Electronic Investors’ Protection Portal

One portal, more than 75 government agencies

The EIPP is a platform managed by SHIPU that helps investors get authentic information, make inquiries, verify records and receive feedback. It was commissioned by H.E. the President on 13 December 2023.

  • Conduct due diligence and verify administrative processes across agencies
  • Submit and follow up complaints and inquiries
  • Reach the right government office with minimal human interaction

Go to the EIPP

Investing in Uganda

Setting up your investment

The usual route for a new investor. If any office delays you or asks for payment outside the official process, report it to SHIPU.

  1. Step 1

    Visit the Uganda Business Facilitation Centre

    The one-stop centre at 1 Baskerville Avenue, Kololo, Kampala.

  2. Step 2

    Primary registration

    Business and intellectual property registration
    Uganda Registration Services Bureau (URSB)
    Individual registration
    National Identification and Registration Authority (NIRA)
  3. Step 3

    Secondary registration and licensing

    TIN registration
    Uganda Revenue Authority (URA)
    Investment licence
    Uganda Investment Authority (UIA)
    Land acquisition
    Ministry of Lands
    Trading licence
    Cities and local authorities
    Work permits
    Directorate of Citizenship and Immigration Control (DCIC)
    Environmental impact assessment
    National Environment Management Authority (NEMA)

Facing delays or interference with your investment?

File a complaint Call +256 326 100 630
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